Discover your 100% YOU with MicroSourcing! Position: IT Infrastructure Analyst / Server Administrator
Location: Eastwood, Quezon City
Work setup & shift: Onsite | Mid Shift
Why join MicroSourcing Youu0027ll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As an IT Infrastructure Analyst/Server Administrator, you will:
Primary Responsibilities
- Fielding P1/S1 tickets that come in and engaging additional teams and vendors as required.
- Continuous maintenance on customer systems.
- Assisting with automated reboots to ensure customers are functional afterwards.
- Perform In depth troubleshooting and investigations on complex or longer term issues.
Secondary Responsibilities
- Enhancing team documentation to improve process and flow.
- Assisting L1 with additional functions within Office 365/Azure.
- Work with dispatched technicians to resolve issues.
- Handle Application deployments and installations.
What You Need:
Non-negotiables
- 3+ years Windows Server Administration and Windows Desktop Administration
- 2+ years Office 365/Azure administration.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex infrastructure issues.
- Familiarity with VMWare and HyperV Virtualization Platforms.
- Knowledge of networking concepts, protocols, and technologies (EX: TCP/IP, DNS, DHCP, VPN).
- Experience with Backup systems (EX: Veeam, Datto, Nakivo, etc.)
Preferred skills/expertise
- General understanding of technology in direct responsibility.
- General understanding of related technologies.
- Customer Service
- Project Management
- IT Infrastructure
- Computer networking
- Network Support
- ITIL
- Application infrastructure (SAP)
- Sap Basis
- OS & Cloud knowledge
- Hybrid Cloud
- Databases (CMDB, Database Admin/DBA)
- Server Administration
- Back-up & Storage
- Wintel
- Unix
- Linux / Linux Rhel
- Solaris
- Oracle
- VMWare
- SNOW
- Cisco
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About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
.Terms & conditions apply