Responsibilities:- Handle the tickets that are escalated by the Tier 1
Resolve the medium complex tickets- App Support - Phone, Web, Chat
VMWare ( Basic ) , Windows Servers, Cloud Tech
- SQL Server - Query Writing ( Medium )
Graduate of IT or related degree
- Must have at least 2 to 3 years of experience in a BPO industry
Good communication skills- Willing to work Onsite in McKinley Hill, Taguig
Willing to work on a shifting schedule
Job Types: Full-time, Permanent
Pay: Php35,
- 00 - Php50,000.00 per month
Benefits: - Health insurance
Life insuranceSchedule: Shift system
Supplemental Pay:
Performance bonus
Education:
Experience:- SQL Server - Query Writing (Medium): 2 years (Required)
VMWare (Basic) , Windows Servers, Cloud Tech: 1 year (Required)
* BPO: 2 years (Required)
