Job Responsibilities
- Performs business requirements gathering from external and internal stakeholders using
elicitation techniques, and ensures proper documentation of these requirements using
Infomax-approved templates and forms.
- Creates business requirements documentation, and creates system specifications that drive
product development and implementation
- Reviews, analyzes, and evaluates client's requirement to implement systems solutions to
support the client's business processes requirements.
- Creates functional specifications provided by internal and external stakeholders, of Infomax
developed products and services.
- Creates process flow chart/diagram to provide a visual overview of all the tasks and
relationships in a business process.
- Function as a liaison between business users and the technical team.
- Participates in software design collaboration sessions with Solutions Architect and
Development teams, to define software functionalities and enhancements of Infomax
developed products and services.
- Manages development of Infomax developed products and services, features and
enhancements, as aligned with each product's roadmap.
- Coordinates activity schedules and user acceptance to project delivery team and external
clients
- Formulates project scoping and pricing of services for project implementation of different
packaged solutions proposed to external clients.
- Documents project actualization costs, to ensure that costs are still within the budget, and
alerts Team Lead when actual costs are about to exceed estimated costs.
- Leads Risk Assessment sessions with Project team for identifying risks, ensuring mitigating
plans are solid, and taking on the responsibility for follow through of proposed mitigating
plans for each assigned project.
- Consolidates & Validates Build Packages and Patches, as endorsed by QA, for proper
commercial versioning and documentation, and handover to implementation team.
- Monitors software issues of Infomax developed products and services as handled by the
Support team, from problem reporting to resolution.
- Conduct Post-Project Meetings with project team, to discuss the different project aspects,
like lessons learned, what we did well, and what we can further improve on.
- Ensure that all issues encountered during Project Implementation Phase are properly
addressed and resolved in a timely manner.
- Conducts regular checkpoints/meetings with the business users to ensure that issues are
appropriately addressed.
- Research on new technologies for improving usage of marketed products and applications,
as well as to enhance existing packaged solutions to clients.
- Participates in collaboration sessions with Solutions Architect and Development teams, to
discuss prioritization of software functionalities and enhancements of Infomax developed
products and services.
