IT Assistant

JOB SUMMARY:

Responsible in supervising IT staff with the purpose of ensuring that assigned tasks are completed within the set deadline.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person via telephone. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

• JOB DESCRIPTION

• DUTIES and RESPONSIBILITIES:

I. POINT OF SALE (POS)

Provides POS training to the Sales Associates

Provide remote technical support

Documents procedures

Maintains appropriate files and records such as incident reports and service call provided by Divergent

II. DESKTOP COMPUTER (PC)

Provides technical support in installing, configuring and testing end-user computer systems

Investigate and document technical issues.

Keeps accurate inventories of technology materials and equipment such as desktop, laptop, printer, etc.

Ensures standards are maintained in the quality of work produced and in the efficient operation of equipment

Communicate with PC software and hardware suppliers in relation to hardware/software errors.

Maintains a good relationship with software and hardware vendors.

III. CAMERA SURVIELLANCE

Randomly access video recording and playback

IV. TRAINING

To handle Point of Sale training activities including the preparation of scheduling.

V. BIOMETRIC

Registers new employee using a time-keeping program (Head Office/Outlets)

VI. Management

Take lead role in identifying root causes of business related problems and effectively define issues and propose solutions.

VII. APPRAISAL

Assist MIS Head in the selection, appraisal, development and motivation of subordinate employees in a manner which assures the appropriate staff is assigned and complies with organizational standard.

VIII. GENERAL

Performs other tasks assigned by the MIS Head from time to time

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php16,

• 00 - Php17,000.00 per month
  
  Benefits:
• Company events

Opportunities for promotion

• Promotion to permanent employee

Schedule:

• 8 hour shift

Day shift

• Fixed shift

* Monday to Friday
Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Mandaluyong City: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Willingness to travel:

• 100% (Required)

Expected Start Date: 08/02/2024