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Vertere Global Solutions, Inc.

IT Asset Analyst

Early Applicant
  • 15 days ago
  • Be among the first 50 applicants

Job Description

  • Manage all IT hardware asset request and incident tickets received, including ticket closure once requests are fulfilled
  • Manage IT hardware and software asset related chat and email queries from users
  • Perform daily tasks of preparing hardware asset for deployment to users
  • Communicate with users for hardware asset delivery confirmation
  • Gatepass request and approval coordination for hardware asset movement
  • Processing of IT asset acknowledgement form; creation, send to user, and monitor return of signed form (new and backlog completion)
  • Process retrieved/ returned hardware asset from users
  • Coordinate with vendor technician for hardware asset repairs, warranty claim and request for parts replacement
  • Receive and process purchased hardware assets, including physical asset tagging prior to deployment
  • Updating of IT hardware and software asset inventory
  • Updating of Daily Endorsement Trackers
  • Assist in physical asset inventory
  • Updating of open and pending request and incident tickets (backlog completion)
  • Creation of centralized software asset inventory coordinate with stakeholders to complete all required information per software asset
  • Creating and updating IT asset management process work instructions
  • Other related functions and special projects that may be assigned as needed

More Info

Industry:Other

Function:IT

Job Type:Permanent Job

Skills Required

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Date Posted: 13/11/2024

Job ID: 100136623

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