IT Analyst

DUTIES AND RESPONSIBILITIES

• Coordinate with Internal Clients on matters relating to the POS System;
  

• Troubleshoot POS System hardware and software issues either physically or online when applicable;
  

• Set up POS hardware and software in assigned stores;
  

• Pull-out POS hardware from assigned stores ; Facilitate POS training for Store Personnel.
  

• Upload Store Sales files to SAP;
  

• Communicate with Store Personnel to maintain timeliness and accuracy of Store Sales Files for SAP uploading; Coordinate with other departments the status of Store Sales files uploaded to or for uploading to SAP
  

• Set-up operating system, applications, and other software in computers;
  

• Solve IT related issues of internal customers over the phone, messaging apps, online meeting, or face-to-face;
  

• Coordinate with MIS Personnel on Daily IT Tickets from Stores;
  
  Close IT tickets within Service Level Agreement duration.
  
  
• REQUIREMENTS

Bachelor's Degree in Information Technology or any related course

• Product knowledge

Problem-solving

• Analytical skills

Attentiveness

• Time Management

Job Types: Full-time, Permanent

Pay: Php18,000.00 - Php20,000.00 per month

Benefits:

• Company events

Employee discount

• Health insurance

Promotion to permanent employee
Schedule:

• 8 hour shift

Monday to Friday
Supplemental pay types:

• 13th month salary

Bonus pay

Experience:

* IT ANALYST: 1 year (Required)