The ISO Officer will be responsible for ensuring compliance with ISO 27001:2022 standards for Information Security Management System (ISMS) through internal audits, risk assessments, and implementation of corrective actions. Your role involves collaborating with various departments to enhance information security controls and processes. Additionally, you will oversee quality assurance auditing, performance evaluations, and process improvement initiatives.
Core duties and responsibilities include the following but are not meant to be all-inclusive. Other duties may be assigned.
Perform internal audits for ISO 27001:2022 compliance, assessing the effectiveness of information security controls.
Develop and implement audit plans aligned with organizational risk assessments and standards.
Identify vulnerabilities, control weaknesses, and non-compliance issues through interviews, document reviews, and testing procedures.
Collaborate with stakeholders to implement corrective actions and mitigation measures.
Generate audit reports detailing findings, recommendations, and corrective actions.
Ensure compliance with work processes, document management, and auditing requirements.
Create incident reports and develop corrective actions in accordance with ISO standards.
Set performance goals and deadlines in alignment with company objectives.
Provide auditing for voice and non-voice interactions to ensure compliance with client guidelines.
Analyze and provide feedback to Operations and Support Teams on audit performance.
Submit reports as needed by Operations, Support Teams, and immediate superiors.
Utilize statistical methods for trend analysis and reporting.
Automate forms and reports to streamline processes.
Monitor industry trends and best practices for continuous improvement.
Develop programs to enhance team processes and performance.
Address the needs and concerns of Operations and Support teams through relevant practices and procedures.
Collaborate with HR and Leadership teams on manpower planning and acquisition for organizational efficiency.
Performs other duties as maybe assigned from time to time.
Minimum Qualifications:
- Degree in Human Resources, Behavioral Science, Psychology, Social Sciences, Commerce or related field with a minimum 5-years experience working as an ISO Officer
Certification in ISO 27001/27002 standards (e.g., ISO 27001 Lead Auditor, ISO 27001 Lead Implementer) preferred.- Proven experience in conducting internal audits and risk assessments.
Strong knowledge of information security principles, standards, and regulations.
- Excellent communication, analytical, and problem-solving skills.
Ability to collaborate effectively with cross-functional teams.- Proficiency in statistical analysis and report generation.
Familiarity with process improvement methodologies (e.g., Six Sigma, Lean).
- High level of attention to detail and accuracy.
Ability to adapt to changing priorities and work under pressure.
Job Type: Full-time
Pay: Php30,- 00 - Php60,000.00 per month
Benefits: - Health insurance
Life insurance
Schedule:
Day shiftSupplemental Pay: Quarterly bonus
Experience:
Expected Start Date: 07/29/2024
