Make your next big career move by applying as KMC Solutions next
IT OSS INTERN!
Functional Overview:
IT OSS Intern is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.
Duties and Responsibilities:
- Assist staff performing system back up and maintenance functions
- Assist network and hardware troubleshooting
- Assist in updating user and technical documentation
- Run calls to troubleshoot desktop and PC problems
- Provide help desk support to staff requiring technical assistance
- Assist with building and deploying desktop computers and laptops images for deployment.
- Other responsibilities as directed by supervisor.
Minimum Competencies:
- Excellent customer interface skills
- Good interpersonal communication skills
- Strong communications skills, both written and oral
Minimum Qualifications:
- Candidate must possess at least Bachelor's in Computer Science/Information Technology or equivalent
- Preferably with 300 to 800++ hours (about 1 month+) internship requirements
- Willing to be assigned in multiple locations
- Willing to work on shifting schedule, Holiday, weekends, and Night shift
- No work experience required.
