Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world and themselves in new ways.
Inside Sales Advisor Responsibilities
- Leverage Product Knowledge and Consultative Sales Skills: Demonstrate comprehensive product knowledge and exceptional consultative sales techniques to effectively close sales and consistently meet or exceed sales (enrollment) goals.
- Handle Inbound and Outbound Communications: Answer incoming calls, emails, and chats promptly and professionally, adhering to established sales processes and policies. Conduct proactive outbound calls to potential and existing customers, utilizing consultative sales strategies to drive engagement and conversions.
- Pipeline Management: Efficiently manage and nurture a robust pipeline of customers, ensuring timely follow-up and consistent communication in line with the sales contact strategy to maximize conversion rates and sales opportunities.
- Build and Maintain Relationships: Develop and nurture relationships with key partners and stakeholders of Envision by WorldStrides, ensuring high levels of satisfaction and loyalty.
- Deliver Exceptional Customer Service: Provide outstanding customer service to both partners and customers of Envision by WorldStrides. Collect and relay feedback between customers and stakeholders to support continuous business improvement and success.
- Represent the Brand: Serve as a passionate ambassador for Envision by WorldStrides, effectively communicating the organization's mission, values, and purpose in all interactions.
Minimum Qualifications
- At least 1+ years of sales experience with an emphasis on consultative sale
- Fluent in both English & Spanish
- Exceptional consultative sales skills
- Excellent written and verbal communication skills- Advanced English
- Proficient knowledge in MS Office products: Outlook, Word, and Excel
- Ability to learn additional computer products to support business
- Strong keyboarding and computer skills
- Ability to work in professional atmosphere
- Demonstrated initative
- Must be customer oriented and a team player
- Exceptional customer service skills
- Strong attention to detail and ability to multitask
- Available to work during regular business hours of 8am 8pm EST, Monday Sunday unless otherwise specified by Management or Human Resources.
Preferred Qualifications
- Bachelor's degree preferred or equivalent work experience
Location(s)
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Requirements
Preferred Qualifications
- Bachelor's degree preferred or equivalent work experience
