This job is with Accenture, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Who We Are
Accenture in the Philippines is a pioneer in Accenture's global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture's global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
The Work
- As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Roles & Responsibilities
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms.
- Provide hardware/software support and implement technology at the operating system-level across all server areas.
- Perform L2 basic and intermediate level troubleshooting.
- Collaborate with cross-functional teams to resolve complex technical issues.
Here's What You'll Need
- (SAMPLE): Bachelor's Degree in Information Technology, Computer Science, or other related fields.
- Professional & Technical Skills:
- Required Skill: Expertise in Server Operating Systems x86.
- Additional Must To Have Skills: Proficiency in Red Hat Enterprise Linux (RHEL).
- Additional Good To Have Skills: Experience in Microsoft Windows Server Administration.
- Experience in troubleshooting and resolving complex technical issues.
What's in it for you
- You will be part of Accenture's growing community of technology professionals, continually expanding to provide the best services to our clients.
- At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
- We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
What We Believe
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world's leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.
Qualifications
Professional & Technical Skills:
- Required Skill: Expertise in server operating systems x86.
- Additional Must To Have Skills: None
- Additional Good To Have Skills: ServiceNow IT Operations Management, Red Hat Enterprise Linux (RHEL)
- Experience in hardware/software support and implementing technology at the operating system-level across all server and network areas.
- Experience in providing L1 and L2/basic and intermediate level troubleshooting for server operating systems x86.
Additional Information
- The candidate should have 1 year of experience in server operating systems x86.
- The ideal candidate will possess a strong educational background in information technology operations or a related field.
- This position is based at our Cebu office.
