Information Technology Help Desk

We are one of the more established and notable fintech companies in the industry, setting the global standard for outperformance. Vervent delivers superior expertise, future-built technology, and meaningful services to support industry-leading partners with primary strategic services including Credit Card Servicing, Loan & Lease Servicing, Backup Servicing/Capital Markets Support, Managed Services, and Card Marketing & Customer Acquisition. We empower companies to accelerate business, drive compliance, and maximize service.

This is a full-time, on-site IT Helpdesk role located in Bacolod. As an IT Helpdesk employee at Vervent, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Your day-to-day tasks will involve troubleshooting issues, setting up equipment, and providing training on IT systems to users.

• Excellent knowledge of computer systems, hardware, and software
• Strong problem-solving skills and the ability to diagnose and resolve technical issues
• Effective communication skills and the ability to provide technical support to non-technical users
• Experience with helpdesk support tools and ticketing systems
• Certifications in IT-related fields are a plus