QUALIFICATIONS:- Proficiency in Microsoft Excel and Word
Active listening, Service Oriented, Critical Thinking- Capable of supporting and understanding receivable systems
Ability to communicate with internal and external clients
- At least 1-2 years work experience in the auto loan collection or in the financial industry.
- DUTIES AND RESPONSIBILITIES:
- Handles and monitors in-house collection follow-up bucket of 1-30 days past due or M0 to M1; computes payment dues and pre-termination amount.
Counsels clients and recommends action plans to Collection Head and ensures that appropriate responses were made to resolve customer's concerns.
- Reconciles, analyzes history payments through Collection System and other related inquiries of assigned accounts.
Validates information obtained vs credit files; applies collection strategy through telephone inquiry and investigation.- Analyzes client profile, history of accounts, computes payment dues and discuss comprehensively to clients all necessary information.
Resolves client complaints with minimal supervision.
- Documents follow-up notes, update information in Collection System.
Prepares reports and other paper works needed.- Performs other jobs related duties as assigned.
101 - 200
- Benefits: Allowances, Salary Increase, Annual Bonus, Incentive, Leave Credits, HMO, Life Insurance, Team Building, Holiday Paid
- Work Schedule: Mondays - Fridays
Job Type: Full-time
Pay: From Php18,
- 00 per month
Benefits: - Health insurance
Life insurance
Schedule:Supplemental pay types: Overtime pay
* Quarterly bonus
Expected Start Date: 06/24/2024
