Implementation Manager I - Payments

Job Description :

Payments is a premier service provider of Payment solutions comprising of Treasury Services Products, Merchant Acquiring, Global Trade and Commercial Card. We are a payment partner to all clients from small and medium-sized businesses to the world's largest institutions and most renowned brands. Our investments in transformational technology, exceptional service and seamless execution help our clients around the world reduce risk, drive efficiency and capture opportunities in business model shifts such as eCommerce marketplace

As an Implementations Manager in Payments, you will ensure our client will have a positive onboarding experience by having ownership of client experience and overall project & solution deliverables.

Job responsibilities:

• Participate in sales process to position and differentiate J.P. Morgan's implementation strengths and value.
• Lead implementation projects comprising of client-facing activities such as workshops to refine solutions, establish project plans and governance, conduct product testing and manage legal documentation.
• Consult client to improve their treasury, finance or business operations through adoption and operation of J.P. Morgan Payment technology and product solutions proposed at the sales process.
• Ensure compliance with audit and controls policies and procedures with active focus on risk management
• Drive improvements to J.P. Morgan Payment global operating model with internal partners to deliver high client satisfaction and internal efficiencies.

Required qualifications, capabilities, and skills:

• Bachelors degree holder
• Strong verbal, written, and interpersonal communication skills in English
• Effective verbal and written communication and presentation skills
• Minimum of 5 years of relevant industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring
• Superior leadership and teamwork demonstrating ability to work independently in a matrix, cross-functional, global organization
• Demonstrable self-motivation, initiative, and strong client focus
• Detail oriented and methodical required for strong project management discipline

Preferred qualifications, capabilities, and skills:

• Held positions in client facing roles and proven or certified project management experience preferred
• Technical familiarity with file/data transfer technologies like API, SFTP, ISOxml, etc would be an advantage
• User or developer experience in enterprise applications like SAP, Oracle, Ariba, etc specifically in the finance/treasury modules would be an advantage

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.