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TTEC Customer Care Management Philippines Inc

Ignite your spark with TTEC Araneta for our Financial Account & earn up to P28K

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  • a month ago
  • Be among the first 50 applicants
Exp: 0-1 Years
25,650 - 28,650 PHP/m

Customer Service

Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Araneta, Quezon City, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Araneta office at15F Gateway Tower, Cubao, Quezon City

What You'll be Doing

Do you have a passion for helping others and givingthempeaceof mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between theircustomer experience being just average or an exceptional one.

During a Typical Day, You'll

  • Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels such as voice or verbal communication
  • Respond to inquiries with active listening identifying additional needs and support any upgrades in products and services
  • Open and maintain customer accounts and information
  • Resolve customer issues with patience and understanding
  • Positively participate in company events, team activities, and continuous learning

What You Bring to the Role

  • Completed senior high school or two years in college
  • Open to all newbies of with customer service experience
  • Great verbal communication and business writing skills
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

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Date Posted: 25/10/2024

Job ID: 97836981

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About Company

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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Seize your chance to be part of TTEC Araneta for Financial Account Up to P28K

TTEC Customer Care Management Philippines Inc Company Name Confidential
Last Updated: 25-10-2024 01:01:15 PM
Home Jobs in Metro Manila / NCR Ignite your spark with TTEC Araneta for our Financial Account & earn up to P28K