About the Role
- Become our in-house HR expert for the country/region and handle all people-related matters as they may relate to the EOR employee lifecycle at Skuad
- Own and drive EOR employee lifecycle: onboarding, orientation, employee support, benefits, employee exit
- Provide a high level of support to our EOR employees and be their point of contact for any HR-related queries
- Admin support: generation of reports, employment verification letters, HRIS administration
- Provide a high-touch local experience where required, and help the product and operations team to create systems that can scale with Skuad
- Work with country product dev team to standardize employee life cycle structure
- Coordinate with the customers, HR Ops Lead, and CSMs to ensure customer issues are resolved in one working day
- Learn and drive Platform adoption and ensure that the processes are run on the platform
What will you do
- Adherence to Onboarding/Offboarding SLAs
- OKR Dashboard of the Region
- Resolving queries within 24hrs
- Knowledge expertise of the region (score 90% and above in assessments)
- 4 hours of mandatory training to upskill yourself
- Ensuring the team's adherence to a training session
- Team's Happiness Index
What makes you a great match for us
- 3-5 years of experience as an HR Onboarding Specialist, HR Ops, or in a relevant HR field
- Hands-on experience/knowledge of policy administration, Compensation & payroll is a must in the Philippines region. Knowledge of the same for multiple geographies will be a bonus
- Experience of using any known HRMS platform thoroughly
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Bachelor's degree/ MBA in Human Resources Management or similar field
- Demonstrated ability to perform in an entrepreneurial setting, working independently across multiple groups, and thriving in a high-pressure and rapidly growing environment
Note: Extensive experience in HR Operations within the Philippines is a must-have.
About Skuad
Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life.
We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.
Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally.
With Skuad you get to have:
- Ownership
- Endless support
- Experiment
- Impact
Why should you join Skuad
Venture capital-backed hyper-growth company
Rapid career advancement with opportunities to learn
Competitive salary and Performance bonus
Paid time off, Flexi-hour policy & Wellness benefits
If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! Join us to build a global employment solution that is making opportunities accessible for talent and organizations across the world.
