Human Resources Manager

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Human Resource Manager

Department: Human Resources

Reporting to: General Manager

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are driven by the core values of Respect, Responsibility, Passion, and Collaboration. These principles shape how we deliver exceptional experiences for our guests and create a supportive, dynamic environment for our team members. We are proud to recruit top talent in the industry and offer them opportunities to grow, develop, and shape the future of luxury hospitality. Join us in becoming a part of this exciting journey.

The Role

As the Human Resource Manager, you will play a pivotal role in shaping and nurturing the workplace culture of our hospitality operation. You will be responsible for managing the full spectrum of human resource functions, including recruitment, employee relations, training, performance management, and compliance. Reporting directly to the General Manager, you will collaborate with department leaders to ensure that HR strategies align with business objectives and support the overall success of the property. Your leadership in fostering a positive work environment and supporting team members development will be essential in delivering an exceptional experience for both guests and team members.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality team members continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Human Resource Manager, you will need to:

Recruitment & Onboarding:

Oversee the recruitment process for all positions, ensuring the attraction and selection of qualified, diverse, and motivated team members. Lead the onboarding process to ensure that all new hires are effectively integrated into the organization, with clear expectations and a positive experience from day one.

Employee Relations & Engagement:

Foster a positive and inclusive workplace culture that supports team member engagement, motivation, and retention. Act as a trusted advisor to team members, addressing concerns and resolving conflicts in a professional and timely manner. Promote open communication and transparency throughout the organization.

Training & Development:

Develop and implement comprehensive training programs that promote both professional and personal growth for team members. Ensure all team members receive relevant training to enhance performance, service standards, and safety. Identify career development opportunities and provide coaching to support team members progression within the organization.

Performance Management:

Lead the performance management process, including the setting of objectives, conducting appraisals, and providing ongoing feedback to team members. Support department heads in addressing performance issues and implementing corrective actions when necessary. Ensure that performance management processes align with organizational goals and promote accountability.

Compensation & Benefits:

Ensure the competitiveness of the compensation structure and benefits packages to attract and retain top talent. Manage the payroll process, ensuring accuracy, timeliness, and compliance with legal requirements. Regularly review and recommend adjustments to compensation strategies to align with market trends and organizational objectives.

Compliance & Policies:

Ensure compliance with all local labor laws, health and safety regulations, and organizational policies. Review, update, and communicate company policies as needed to ensure clarity and compliance. Keep management informed of any changes in legal regulations and advise on best practices for compliance.

Team Member Wellbeing & Support:

Implement programs and initiatives that support the wellbeing of team members, including health, wellness, and work-life balance initiatives. Provide support during times of personal need, such as leaves of absence, personal development, and grievance resolution.

Diversity & Inclusion:

Champion diversity and inclusion initiatives across the organization, ensuring that the workplace reflects the diversity of the local community and fosters an inclusive, respectful environment for all team members. Implement strategies to promote a culture of equity, inclusion, and mutual respect.

HR Reporting & Analytics:

Oversee the tracking and reporting of key HR metrics, including turnover, absenteeism, and team member satisfaction. Regularly present reports to the General Manager and senior leadership, offering insights and recommendations for HR improvements based on data analysis.

Health & Safety Compliance:

Collaborate with the Health & Safety team to ensure that team members are trained in safety protocols and that the workplace adheres to all safety regulations. Ensure that accidents, incidents, and injuries are properly documented and resolved, and that a safe working environment is maintained at all times.

Succession Planning:

Work with senior leadership to identify key roles and high-potential team members for succession planning. Develop strategies to groom future leaders from within the organization, ensuring the long-term sustainability and success of the business.

Qualifications and Standards

To succeed in this role, candidates should possess the following qualifications:

• Education: A Bachelor's degree in Human Resources, Business Administration, or a related field; additional certifications in HR management or labor law is an asset.
• Experience: Minimum of 5-10 years of experience in human resources management, with at least 3 years in a leadership role within the hospitality industry or similar service-driven environment.
• Leadership Skills: Strong ability to lead, motivate, and develop a diverse team. Excellent interpersonal skills and the ability to navigate complex employee relations issues with professionalism and discretion.
• HR Expertise: In-depth knowledge of HR best practices, including recruitment, compensation, employee relations, labor law, performance management, and compliance.
• Problem-Solving Skills: Ability to think critically and resolve complex employee and organizational issues quickly and effectively while maintaining a positive work culture.
• Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with team members at all levels, as well as senior management.
• Confidentiality: High degree of professionalism and discretion when dealing with sensitive information related to team members and company operations.
• Cultural Sensitivity: Understanding of and sensitivity to cultural differences, with the ability to manage a diverse workforce effectively.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programs.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process, and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.