HR Support Officer (Australian Client/Day Shift)

About Brainbox

Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of Always Be Kind is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.

As an HR Support, you will be an essential pillar in supporting our client's seamless HR functions in Australia while offering comprehensive administrative assistance to the team. This is a role for an HR professional with a passion for growing and has the willingness to join a growing and innovative company, to expand and further develop their career.

• Schedule

Full-time, permanent role,

• 5h per week (7.5h per day), with 1h lunch break and regular breaks.
• Monday to Friday

Day shift, 8:30 am - 5:00pm (GMT+8)

• Qualifications and Experience

Bachelor's Degree in Human Resources, Psychology, and other relevant degree industry qualification

• At least 3 years experience in a similar role

Australian experience is a plus

• Can support busy HR functions on a daily basis

Has a strong background in recruitment, onboarding, and employee records management

• Understand or can quickly familiarise with Australian workplace legislation and regulations

General HR administration experience

• HR Certifications is highly regarded

• Responsibilities

Transactional/ administrative HR

• Drafting employment contracts, schedules, and offer packs

Onboarding and remote inductions

• HR policy and procedure review, including maintaining employee handbook

Managing and maintaining the employee records system

• Informing and ensuring appropriate documentation

Coordinating training and development activities, and maintaining training record

• Conducting annual staff engagement survey

Alternate or other duties as directed by the line manager

• Recruitment and employee-brand activities

Reviewing and managing the employee assistance program

• Offboarding and employee finalisation as required

BambooHR knowledge (well regarded but not essential)

• Attributes

Can work with little supervision

• Process and detail-orientated

Strong English comprehension, both written and verbal

• High level of trust and ethical behavior

Must know how to think strategically

• Perks

Attractive and competitive salary

• Tenure-based and Performance-based incentives

Secure and stable full time permanent role

• Paid time off

Unlimited cash incentives for hired referrals

• Engagement and Recognition programs

HMO on day 1

• Work-life balance with a 37.5h week and free weekends

International career growth and clients

• Opportunities to travel abroad

Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants

• Fun and inclusive working environment and great working culture

Dedicated local support with local Management, HR, onboarding, payroll, and ICT

• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift

Day shift

• Fixed shift

Monday to Friday

Ability to commute/relocate:

• Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your desired salary range

What is your notice period

Experience:

• Human resources: 2 years (Preferred)

Australian: 1 year (Preferred)