HR Labor Relations Associate (Taguig)

Qualifications:

• Bachelor's degree in Psychology, Industrial Relations, or Human Resource Management or any Bachelor's degree with experience in HR.
• At least 3-5 years of experience as an HR Generalist or Specialist focusing on Labor Relations and Employee Engagement in a BPO/Call Center industry.
• Amenable to work on site in Taguig, flexible in shifting or rotational schedule within 24/7 work hours.

Responsibilities:

• Effectively and efficiently resolve queries and concerns of employees of the respective vertical/process and track/report query resolution TAT.
• Implementation of the Discipline Policy and Code of Conduct; and Labor Laws.
• Coordinate and ensure timely completion of half-year and annual Performance appraisals.
• Manage Employee Retention, ensure adherence of business supported on the Security Policy, Zero Tolerance Policy, United Privacy Policy, Disciplinary Policy and Learning Agreement.

**It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds