Company Overview:
INGs goal is to enable people to do their thing and empower them to stay a step ahead in life and business. We are one of the largest banks in Europe and we continuously evolve to become one of the most innovative companies in the banking sector using proven and art of the state technology. dsrfgWithin Tribe Lending we have set ourselves on a mission to become fully digital and data led so as to enhance the experience of our clients and our employees. Lending is the core of INGs lifeline. Hence also the driver in INGs transformation journey.
International Mobility (IM) Advisor
Position Overview:
We are seeking a skilled International Mobility (IM) Professional to join our Global HR team. The ideal candidate will have 3-5 years of experience in managing Short-Term Assignments (STA) and Long-Term Assignments (LTA) with a focus on the APAC and EMEA regions; experience with North America (NA) is a plus. The role demands proficiency in Assignment Pro and Workday, with a solid background in ServiceNow as a ticketing tool.
Key Responsibilities:
- Assignment Management: Oversee and manage STA and LTA processes, with a primary focus on the APAC and EMEA regions. Experience in managing local and permanent transfers is advantageous.
- System Expertise: Utilize Assignment Pro and Workday for effective assignment management. Experience as an architect in Assignment Pro is preferred. Leverage ServiceNow for ticketing and issue resolution.
- Vendor Management: Manage relationships with mobility vendors, ensuring alignment with organizational needs and service standards.
- Data Analysis and Reporting: Apply strong data analytic skills to generate insights and reports using Assignment Pro, Workday, and ServiceNow.
- Policy and Process Execution: Provide policy orientation and counseling, ensuring effective process execution and compliance.
- Project Implementation: Lead and support global project implementations, including developing guidelines, managing process transitions, overseeing systems implementation, and ensuring quality assurance and data fluency.
- Stakeholder Management: Build and maintain effective relationships with both internal and external stakeholders to support mobility initiatives and resolve issues.
- Process Improvement: Conduct process mapping and business process reengineering to optimize mobility processes and enhance operational efficiency.
Qualifications:
- Experience: 3-5 years of international mobility experience, particularly with STA and LTA management in APAC and EMEA regions. Experience with NA is a plus.
- Systems Knowledge: Minimum 3 years of user experience with Assignment Pro and Workday. Experience as an architect in Assignment Pro is an advantage.
- Ticketing Tools: Minimum 3 years of experience using ServiceNow for ticketing and issue management.
- Vendor Management: Proven experience in managing mobility vendors and service providers.
- Data Skills: Strong analytical and reporting skills using Assignment Pro, Workday, and ServiceNow.
- Policy and Process: Experience in policy orientation, counselling, and executing mobility processes.
- Project Management: Operational experience in global project implementation, including guidelines development, process transitions, and systems implementation.
- Stakeholder Engagement: Effective management of internal and external stakeholder relationships.
- Process Improvement: Experience in process mapping and business process reengineering.
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