Concert8 is a dynamic outsourcing company specializing in back-office functions such as customer service and technical support. We pride ourselves on providing exceptional service to our clients while fostering a positive and inclusive work environment. We are currently seeking a highly motivated HR & Social Media Coordinator to join our team.
Role Summary:
The HR & Social Media Coordinator will support the HR department with various administrative tasks while managing the company's social media presence. The ideal candidate will have a strong background in HR support and be skilled in creating engaging content for social media platforms.
Key Responsibilities:
- Assist with day-to-day HR operations, including onboarding, employee records management, and responding to employee inquiries.
- Manage and maintain HR databases, ensuring accuracy and confidentiality.
- Coordinate recruitment activities, including posting job advertisements, screening resumes, and scheduling interviews.
- Support the development and implementation of HR policies and procedures.
- Manage the companys social media pages (e.g., LinkedIn, Facebook, Twitter, Instagram) to enhance employer branding and engage with current and potential employees and clients.
- Create, schedule, and publish content across social media platforms, ensuring consistency with the company's voice and branding.
- Monitor social media trends and analytics to measure the effectiveness of campaigns and make data-driven recommendations.
- Assist in organizing company events, employee engagement activities, and training sessions.
- Prepare HR-related reports and presentations as needed.
- Collaborate with other departments to ensure cohesive communication and promotion of company initiatives.
Qualifications:
- Bachelors degree in Human Resources, Business Administration, Communications, or a related field.
- Proven experience as an HR Assistant or in a similar administrative role.
- Demonstrated experience in managing social media accounts for a business or organization.
- Strong understanding of social media platforms, trends, and best practices.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite and HR software (e.g., HRIS systems).
- Highly organized with strong attention to detail and the ability to handle multiple tasks simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Creative thinking and problem-solving skills.
Required Skills:
- HR Administration
- Recruitment coordination
- Social Media Management
- Communication Skills
- Tech- savvy
- Organizational Skills
Other (not required, but a plus):
- Experience with graphic design tools (e.g., Canva, Adobe Creative Suite).
- Knowledge of SEO and content marketing strategies.
