About the role : A housekeeping supervisor is responsible for overseeing a team of housekeepers and ensuring that a facility is clean and presentable. Their responsibilities include:
Responsibilities:
- Managing staff: Assigning tasks, training new employees, and making termination recommendations .
- Maintaining inventory: Ordering supplies and ensuring that staff have access to the equipment and supplies they need .
- Inspecting rooms: Checking guest rooms and common areas for cleanliness and quality .
- Addressing complaints: Resolving guest concerns and complaints about housekeeping .
- Handling emergencies: Addressing any housekeeping emergencies .
- Performing housekeeping duties: Cleaning guest rooms, public spaces, and performing laundry functions
- Maintaining a safe environment: Ensuring that chemicals and equipment are used safely and that the work environment is clean and safe
- Collaborating with other teams: Working with maintenance and front desk teams to address facility needs
- Providing service: Providing the best possible service to coworkers and suppliers .
- Conflict resolution: Finding solutions to disagreements between staff members .
Housekeeping supervisors should have strong leadership and communication skills, and be able to work a variety of shifts. They should also have a thorough understanding of the facility, including all of its rooms, grounds, commodities, and services.
