Duties and Responsibilities- Enters and prepares the room for cleaning.
Makes bed.- Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Checks and secures the rooms.- Replenish amenities according to the operational standards.
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required- Cleans guest bathroom/bed room/floor hallways.
Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
Attends to guest calls, guest requests /guest complaints in the area assigned to him.- Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Skills and Specifications:
- Proactive and flexible attitude in swiftly changing environment
Fluent in Tagalog and English
- Ability to manage multiple projects, set priorities and meet deadlines
Service minded Ability to work effectively under pressure, react quickly, and meet tight deadlines
- Determination, diplomacy, and excellent interpersonal skills
- Education and Qualifications
Demonstrates attention to detail
- Must have good interpersonal skills
Requires excellent customer service skills to enable them to deal politely and effectively with customers- Willing to be assigned in Pasig City or Makati City
Job Type: Full-time
Pay: Php15,- 00 - Php16,000.00 per month
Benefits: - Paid training
Schedule:Supplemental Pay:
Ability to commute/relocate:- Makati City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Housekeeper: 1 year (Preferred)