Hotel Receptionist/Cashier

HOTEL RECEPTIONIST

We are looking for a Hotel Receptionist to serve as our guests first point of contact and manage all aspects of their accommodation.

RESPONSIBILITIES

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests, collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates, and amenities

Respond to clients complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

REQUIREMENTS

Self-confidence

Strong computer skills

The ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer-focused environment

Reliable transportation

Opera PMS experience is a benefit but not a requirement

Strong verbal, written, and interpersonal skills

Strong attention to detail

Commitment to exceptional service in any situation

Ability to maintain a positive and professional attitude when handling all situations

Adhere to the policies and procedures of the hotel

Ability to work a flexible schedule including holidays and weekends

Apply Now!!!

Job Types: Full-time, Part-time, Permanent

Pay: From Php23,

• 00 per month
  
  Expected hours: 40 per week
  
  Benefits:
• Company car

Company events

• Discounted lunch

Employee stock ownership plan

• Flextime

Free parking

• Fuel discount

Life insurance

• Opportunities for promotion

Paid toll fees

• Paid training

Pay raise

• Staff meals provided

Transportation service provided
Schedule:

• 8 hour shift

Afternoon shift

• Day shift

Early shift

• Late shift

Monday to Friday

• Night shift

Overtime

• Rotational shift

Weekends
Supplemental Pay:

• 13th month salary

Anniversary bonus

• Bonus pay

Overtime pay

• Performance bonus

Yearly bonus

Experience:

• Receptionist: 1 year (Preferred)

Language:

English (Preferred)