We are looking for a professional, energetic personality with a passion for serving others to complete our client care team as a Home Health Medicare Intake and Scheduling Coordinator. This position serves as the main point of contact for our medically fragile client's families.
Responsibilities
- As the Home Health Medicare Intake and Scheduling Coordinator, you will play a crucial role in ensuring the well-being of our clients
- Responsible for all Intake activities and processing all new referrals
- Request orders and prior auth for all new referrals
- Receiving incoming calls and making outbound calls
- Assist with maintaining client/nurses/therapists schedules
- Developing positive relationships with therapists, nurses, and families
- Working closely with clinical staff to provide the best care for our clients and maintaining a positive attitude
- By maintaining open communication and building strong relationships, you will help enhance the quality of life for our clients
- Responding to service inquiries and offering expert guidance
- Managing Client Care Plans, Orders, and all deficiencies
- Supporting and training care professionals for their success
- Treating both clients and care professionals with respect
- Demonstrating excellent oral and written communication skills
- Be on-call as needed
Work Hours:
Monday to Friday 8am to 5pm, Texas Central Time
Requirement:
- Must have prior Medicate home health experience
- Must have prior client scheduling and care coordination in the home health industry
- Must have prior auth experience
- Must have prior case management experience
