Job Responsibilities
- Lead and manage the DCX Cloud and Security Operations Team
- Track ongoing projects and existing process improvements, and proactively involve and collaborate with the Customer Support Team or our 3rd party IT Service to resolve escalated client technical concerns.
- Manage and administer DCX Endpoint Security Controls (DUO, Heimdal, and all security controls)
- Assess and remediate system vulnerabilities; provide response and resolution to detected threats and vulnerabilities.
- Recommend and implement IT and security process improvements.
- Manage, maintain and control DCX Azure Environment, Office 365, OneDrive and SharePoint.
- Track the client's technical assistance requests progress and provide permanent and long-term resolution for all applications and security related concerns.
- Ensure to maintain SLA with strict adherence to Information Security Policies
- Perform checks and balances for the existing DCX security controls and ensure compliance with the DCX Information Security Policy
- Recommend and implement industry standards for Cloud operations and Information security.
Qualifications
- Bachelor's degree of Information Technology, Computer Science, Computer Engineering or any IT related courses.
- Must have 3 to 5 Years experience in IT Management
- With relevant experience on managing Cloud Environment and SaaS
- Must be an expert in Microsoft Azure Administration
- Experienced in managing and maintaining Cybersecurity and Information Security Management
- Must have a positive attitude, collaborative and able to communicate and respond sincerely.
WHAT WE OFFER
- Salary Range: PHP 85,000
- Industry: Business Process Outsourcing
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM CST (US)
- Workdays: Monday through Friday (US)
- Benefits of working with us:
- Industry-leading salary packages.
- Permanent work-from-home setup.
- Company equipment provided.
- Internet stipends upon hiring.
- HMO Coverage.
- PTO credits and service incentive leaves.
- Major spring and winter company live events.
- Monthly employee appreciation virtual events.
- Company-provided career skills training courses.
- A company culture focused on your personal and professional growth.
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
