Roles and Responsibilities
- Respond to Spanish-speaking clients via phone, email, and chat
Analyze and resolve issues received from the customer- Escalate the call to the next level if necessary
Perform other related tasks needed
Qualifications:
- Completed At least 2 years in college (Without back subjects)
With at least 1 year BPO experience- Excellent communication skills
Amenable to work onsite MOA, Pasay
What we offer:
- Competitive Compensation Package with Retention Program Incentives, Performance Incentives
In-house training Dental coverage
- Personal development programs
Enjoy In-house Gym and Recreation Areas- Meal and other allowances
Job Type: Full-time
Benefits: Health insurance
Opportunities for promotion Pay raise
Schedule:
Supplemental Pay:
Bonus pay Performance bonus
Application Question(s):
City Address:
Education:
Experience:- Spanish Bilingual CSR: 1 year (Required)
Language:
English and Spanish (Required)
