HMO Coordinator

I. DUTIES AND RESPONSIBILITIES

• A. Principal Functions:

• Responsible for checking the admissions for HMI in various hospitals.
  

• Monitors patients progress in the ward including the daily hospital bills of admitted patients and reviews itemized charges.
  

• Informs patients/members of coverage as to room accommodation limits, Philhealth requirement (if any ) excess charges, etc., as well as procedurals in the hospital.
  

• Assists patients who are for discharge, computes excess charges and items chargeable to patient.
  

• Coordinates with the Physician in Charge (PIC) regarding admissions.
  

• Calls Hospital Operations Department after making the rounds of all the patients and reports on the progress of these admissions.
  

• Issues Letter of Authorization (LOA) for Out-patient procedures and In-patient availments, as endorsed by Immediate head.
  

• Collects out patient ledgers of accredited physicians at designated times and collects hospital bills from certain hospitals.
  

• May perform other duties as deemed necessary by the Immediate head.
  
• II. WORK OBJECTIVES

• To efficiently deliver and render quality healthcare service to members.

• To perform Liaison functions with accredited hospitals and physicians as to HMI members utilization in the network.
  

• To be able to coordinate work function with members of the department.
  

• Deliver prompt, accurate and relevant information through written and verbal correspondence.
  

• Compliance with established procedures.
  
• III. COMPETENCIES REQUIRED

• A. Core competencies:

• High degree of professionalism
  

• Team-player
  

• Tightly focused
  

• Initiative
  

• Customer/Patient orientation
  

• Stress tolerance
  
• IV. BASIC QUALIFICATIONS

• Preferably a graduate of any medical allied course but any college graduate is encouraged to apply.
  

• Excellent oral and written communication skills
  
  Job Types: Full-time, Permanent, Fresh graduate
  
  Benefits:
• Flextime

Health insurance

• Life insurance

Opportunities for promotion

• Promotion to permanent employee

Schedule:

• Shift system

Supplemental pay types:

• 13th month salary

Overtime pay

Application Question(s):

• How much is your asking salary for the position

Education:

• Bachelor's (Preferred)

Experience:

* Customer service: 1 year (Preferred)