Respond to requests for technical assistance in person, via phone, chat or email.- Diagnose and resolve technical hardware and software issues.
Research questions using available information resources.
- Advise user on appropriate action.
Follow standard help desk procedures.- Log all help desk interactions.
Administer help desk software.
- Follow up with customers and users to ensure complete resolution of issues.
Job Type: Full-time
Pay: Php18,
- 00 - Php20,000.00 per month
Schedule: - Monday to Friday
* Weekends
