ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Billing Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities
- Uploading documents for invoice processing
Cash postings and billings- Receiving fax request for coding based on priority levels (prescriptions)
Overseeing daily operations for all agents delivering high-quality and valued services
- Conducting training and coaching, including insights and action plans to improve
Analyzing and reporting on productivity and other metrics - such as attendance, end-of-day reports, and compliance with company protocols- Ensuring that the client is updated on significant program activities, issues, and concerns through calls, emails, meetings, reports
Performing other supervisory tasks as required
At least 1 - 2 years Healthcare BPO experience
- At least 6 months Team Lead experience
Good working knowledge with healthcare billing (cash postings)- Familiar with common medical terms
DME experience is a PLUS
- Good verbal and written English skills
Willing to work onsite in Makati or Mandaluyong- Amenable working night shift
What can we offer you
- Competitive salary and benefits
Health Insurance with free dependents Attendance Bonus Convertible to cash leave credits
Work-life balance- A focus on growing your career path with us
We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career- Continuous learning and innovation
We foster an all inclusive environment where everyone thrives
Job Types: Full-time, Permanent
Pay: Php30,
- 00 - Php34,000.00 per month
Benefits: - Company events
Health insurance Opportunities for promotion
- Promotion to permanent employee
Schedule:
Late shift Night shift
Supplemental Pay:
Overtime pay Yearly bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* What would be your expected salary range
