VOICE & NON VOICE - CSR PAID TRAINING - Healthcare Account
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
With or without BPO Experience- At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Job Type: Full-time
Pay: Php18,
- 00 - Php25,000.00 per month
Benefits: - Additional leave
Company events Health insurance
Opportunities for promotion Promotion to permanent employee
Work from home
Schedule: Evening shift
Monday to Friday
Supplemental Pay: Commission pay
* Performance bonus