The role of the Head of Toll Manufacturing operations is a pivotal leadership position within our organization, responsible for overseeing and driving the strategic and operational facets of our toll manufacturing operations. This role is crucial in ensuring operational efficiency, quality control, and customer satisfaction, while also identifying and capitalizing on new business opportunities. As our company continues to grow and expand its toll manufacturing capabilities, this role offers an exciting opportunity to shape the future of our operations, enhance profitability, and lead a dedicated team of professionals. The General Manager will play a key role in steering our manufacturing processes towards innovation, excellence, and sustainable growth in a highly competitive industry.
Responsibilities
Operational Management:
Oversee daily operations to ensure smooth and efficient production processes.
Implement and monitor quality control procedures to maintain product standards.
Ensure compliance with all relevant safety, health, and environmental regulations.Strategic Planning:
Develop and implement business strategies to achieve company objectives.
Identify opportunities for growth and expansion within the toll manufacturing industry.
Conduct market analysis to stay informed of industry trends and competitive landscape.Financial Oversight:
Prepare and manage budgets to ensure financial targets are met.
Monitor financial performance, analyze variances, and implement corrective actions.
Work with the finance team to develop cost control measures and improve profitability.Customer Relations:
Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
Negotiate contracts and agreements with clients and suppliers.
Address and resolve any customer complaints or issues promptly.Team Leadership:
Lead, motivate, and develop a high-performing team.
Establish clear performance expectations and provide regular feedback.
Foster a positive and collaborative work environment.Business Development:
Identify and pursue new business opportunities.
Develop proposals and presentations to attract new clients.
Represent the company at industry events and networking opportunities.
Capture markets beyond usual Value-Added Services (VAS) or bundling jobs.
Prioritize gaining a substantial market share in the real tolling industry as the topmost priority.
Work closely with the Finance team to conduct financial simulations and analyses to support market expansion projects.
Secure high-value projects within the next three months to drive growth and establish a strong market presence.
Collaborate with the Corporate Commercial team to jointly offer comprehensive End-to-End Solutions or independent solutions based on client needs.Project Management:
Oversee the planning and execution of projects to ensure timely delivery.
Coordinate with various departments to allocate resources effectively.
Monitor project progress and implement changes as needed to meet objectives.
Critical Skills and Experience:
Leadership: Ability to inspire and lead a diverse team.
Operational Management: In-depth understanding of production processes.
Strategic Planning: Capability to develop and implement long-term business strategies.
Financial Acumen: Strong budgeting and financial management skills.
Customer Relationship Management: Excellent communication and interpersonal skills.
Business Development: Ability to identify and pursue new business opportunities.
Project Management: Strong organizational and time management skills.
Technical Knowledge: Familiarity with the machinery and equipment used in toll manufacturing.
Compliance and Regulatory Knowledge: Ability to ensure company operations comply with legal requirements.
