The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of
- 8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
We are seeking a highly experienced and dynamic Head of Sales for Domestic Wholesale. This role is pivotal in driving revenue growth and maintaining strong relationships with our key customers, which include national telcos, cable companies, and ISPs. The successful candidate will lead a team of account and relationship managers, overseeing sales strategies, customer engagement, and service delivery to ensure we meet and exceed our sales targets.
Duties and Responsibility
Develop and implement strategic sales plans to achieve company goals and objectives.
Lead, mentor, and manage two teams: one focused on large telcos and carriers, and the other on cable companies and smaller ISPs, particularly those in provincial areas.
Collaborate with the Wholesale Division Head to align sales strategies with overall business objectives.
Build and maintain strong relationships with key customers, including national telcos, cable companies, and ISPs.
Oversee the development and execution of account plans to maximize customer satisfaction and retention.
Act as the primary point of contact for high-level negotiations and complex customer issues.
Drive sales of our product portfolio, including IXP services, Direct Internet Access, Transport (EVPL, ELAN, IPL, Last mile EVPL), Global Teleport Connectivity Service, and Colocation services.
Identify new business opportunities and markets to expand our customer base and revenue streams.
Monitor and analyze sales performance metrics to ensure targets are met or exceeded.
Recruit, train, and develop a high-performing sales team.
Set clear performance expectations, provide regular feedback, and conduct performance reviews.
Foster a collaborative and results-oriented team culture.
Conduct market research and competitor analysis to stay informed about industry trends and customer needs.
Prepare and present regular sales reports to the Wholesale Division Head and senior management.
Provide insights and recommendations to improve sales processes and customer engagement strategy
Qualifications
Bachelor's degree in Business Administration, Marketing, or a related field. An MBA would be awesome.
Minimum of 10 years of experience in sales, with at least 5 years in a leadership role within the wholesale telecommunications or internet connectivity industry.
Proven track record of successfully managing sales teams and achieving revenue targets.
Deep understanding of the telecommunications and internet services market, including IXP services, Direct Internet Access, Metro Ethernet, ELAN, Backhaul, IPL, Teleport Connectivity, and Colocation.
Strong negotiation, communication, and interpersonal skills.
Ability to travel as required to meet with customers and attend industry events.
Location
Based in Makati, with travel as necessary to meet business needs.
Hiring Process
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.
Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.
http://www.rise.ph | http://www.getafix.ph
