Head Barista

TOMO Coffee is a Japanese-inspired coffee-chain brand, blending the unique flavors of Philippine coffee with the hospitality spirit of Omotenashi to provide an exceptional coffee experience to customers. Our expertly trained baristas take pride in crafting each cup of coffee with care and precision, using only locally sourced ingredients. We have multiple locations across Metro Manila, offering our customers a quality coffee experience.

Responsibilities:

- Conduct engaging training sessions for new hires, covering coffee preparation, customer service, and store operations

- Assist in the development and updating of training manuals and materials

- Lead by example in the preparation of coffee and other offerings of Tomo Coffee

- Ensure that all baristas adhere to Tomo Coffee's quality standards and follow established recipes and procedures

- Continuously assess and evaluate the quality of coffee preparation and service

- Maintain accurate records of training sessions, trainee progress, and assessments

- Collaborate with the Chief Managing Partner and Chief Operating Partner to assess trainees skills and knowledge during practical exams at the end of the training period

- Participate in decision-making regarding trainees progression to regular barista roles

- Mentor baristas seeking to improve their skills or advance in their careers

Qualifications:

- Minimum of 2 years of experience as a barista, with a strong background in coffee preparation and brewing techniques

- Proven experience in training or mentoring baristas or staff in a coffee shop setting

- Exceptional coffee knowledge, including different brewing methods and coffee origins

- Excellent verbal and written communication and interpersonal skills

- Passion for teaching

- High level of organization and attention to detail

- Has own laptop