Fulfillment Unit is responsible for both the warehouse operations and sales requirements, ensuring proper execution of business strategies by managing the operations, coordinating with external and internal stakeholders (Sales and Finance Teams), and onboarding of new accounts and clients.
Fulfillment Team Lead is will supervise the performance of the Team Leads overseeing various parts of the direct fulfillment processes, including storage/put away of parcels, Pick and Pack (Relabel, Dispose & Bulk Reship). You will perform a variety of duties related to the daily report generation, packaging, order closeout and shipping of customer orders.
Responsibilities:
Coordinate with the fulfillment team leads to check inventory movements and support
the day-to-day processing of customer requests and fulfillment processes.
Support the data tracking for all Fulfillment reports.
Ensure accurate and compliant inventory management for fulfillment warehouse, including all warehouse transactions and cycle counts
Circulate throughout the department as needed to help resolve problems, identify improvement opportunities and maintain effective employee and co-worker relations.
Controls inventory levels by supervising physical counts; reconciling with data storage systems.
Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
Maintains warehouse staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results.
Provide training to the Fulfillment team.
Work with the Fulfillment Manager in the escalating department needs to support the success of the day-to-day fulfillment operations.
