Front Office Supervisor

The Alpha Suites: _Tripadvisor Traveler's Choice Awardee_

Offering complete and _state-of-the-art_ luxury serviced apartments, each with a fully equipped gourmet kitchen, The Alpha Suites provides world-class accommodations with warm Filipino hospitality and a wide array of dining, health and recreational, and business amenities, making it a Tripadvisor Traveler's Choice Awardee.

• Job Highlights

Health and Lifestyle benefit that can be extended up to dependent

• Life Insurance

Employee Accommodation

• CUSTOMER SERVICE

Ensures that each member/guest receives high quality service

• Ability to respond to all calls and emails from members regarding their reservations.

Meets and greets all member/guest in a friendly and professional manner

• COORDINATION

Ensure that all reservations in the outlet are accurate and complete to avoid errors.

• To work cooperatively with F&B staff regarding guest reservations

• INFORMATION

Promote and support events, new offers and amenities of the Club to contribute to its operational success.

• Must be updated with club activities and inform managers, supervisors, trainers, et. al. of phone messages, schedule changes, client cancellations, etc.

Assists in handling the concerns and questions of member/guest.

• Be able to answer questions about the Alphaland projects.

• QUALIFICATIONS

Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.

• At least 2-3 Years of working experience in the related field is required for this position.

Preferably 2-3 Yrs Experienced Employee specialized in Hotel Management/Tourism Services or equivalent.

• With excellent communication skills

Willing to work in Makati City.

• Can start as soon as possible.

Job Type: Full-time

Pay: Php20,

• 00 - Php25,000.00 per month
  
  Benefits:
• Company events

Employee discount

• Health insurance

On-site parking

• Opportunities for promotion

Promotion to permanent employee
Schedule:

• 8 hour shift

Afternoon shift

• Day shift

Early shift

• Holidays

Shift system

• Weekends

Supplemental pay types:

• 13th month salary

Education:

• Bachelor's (Required)

Experience:

Hospitality: 2 years (Required)