Job Description- Responsible for effective performance of the functions of all front office sections
Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.- Attends to guests problems, request, inquiries, approves guestrooms amenities
Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.
- Attends department heads meeting, sales, and operations meeting.
Manages training and performance evaluation of the front office staff- Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
Act as Manager-on-duty (MOD) in the absence of Hotel Manager.
- Performs other duties as may be assigned.
- Graduate of any Four (4) year Bachelor's Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
Minimum of 5 years in the capacity of Front Office Manager
- Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
Excellent Communications Skills Willing to be assigned to any Astoria Properties
Job Types: Full-time, Permanent
Benefits:
Discounted lunch Opportunities for promotion
- Promotion to permanent employee
Staff meals provided
Schedule:Supplemental pay types:
Education:Experience:
Front Office Manager: 5 years (Preferred)
