ob briefWe are looking for a pleasant
Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
- Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages- Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
Monitor office supplies and place orders when necessary- Keep updated records and files
Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)- Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
- Good organizational and multi-tasking abilities
Problem-solving skills- Customer service orientation
Job Types: Full-time, Fresher
Pay: From 11,- 00 per month
Shift: - Day shift
Morning shift
Ability to commute/relocate:
- Margo, Goa: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
