Answering phone calls.- Setting and checking members and guests in and out for appointments.
Greeting members and guests upon arrival.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
Receiveletters, packages etc. and distribute them- Responsible for building good rapport with the customersand greet the customers when they enter the hotel lobby.
Verify a guest's method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.
- Register & process guests and their assigned rooms
Accommodate guest requests- Communicating with hotel staff on the status of guest rooms
Up Selling guest rooms and promoting hotel services
Maintain a clean and neat front desk area- Responsible for records keeping on people who have come to the office. Maintain records of their queries /feedback.
Other duties as assigned by Immediate Superior or the Management.
LeBlanc was our dream home. Tucked in amongst the mountains of Antipolo, it is along the corners of the city's skirts where many resorts have found their nest. Antipolo has become the quick retreat from Manila. We saw the need for a tasteful venue for those seeking the quick refuge. We have opened our doors to you, our guest, hoping that for a few days, it becomes your dream home, too.
LeBlanc Resort opened in 2012 - more as a vacation home for the family.
Unexpectedly, it became THE choice for hundreds of couples weddings.
Its white theme resonated with them as well as many of our other customers who held their various events and gatherings like debuts, reunions and company planning sessions among others.
Seeing the growth of the events held in Antipolo and around the area, we saw the need for a Hotel where people can stay comfortably. In 2017, we opened the LeBlanc Hotel.
Job Type: Full-time
Pay: Php
- 00 per day
Benefits: - Paid training
Schedule:
Flextime
Supplemental pay types:
Overtime pay
Application Question(s):- Are you located in Antipolo City, Rizal
Experience:
Front Office Associate: 1 year (Preferred)