Job Description- Candidate must possess at least a Bachelor's degree in Hospitality / Tourism / Hotel Management or equivalent.
At least 1-2 years work experience in the hotel industry
- Proficient in MS Office and Opera
Excellent communication and customer service skills- Can work in shifting schedule, weekends and holidays.
- Duties and Responsibilities:
- Greets and administers check-in and check-out of guests; handles walk-ins, stay-overs and room transfers
Answers telephones, takes reservations, and directs incoming calls to necessary departments and co-workers- Handles guests requests promptly
Consistently offers professional, friendly and engaging service
- Assists guests regarding hotel facilities in an informative and helpful way
Accommodates special requests whenever possible- Thoroughly understands and adheres to proper credit, check-cashing, and cash handling policies and procedures
Know room locations, types of rooms available, and room rates
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests and day use rooms
Maintains the cleanliness and neatness of the front desk area- Handling courtesy calls and Business Center task
Job Type: Full-time
Pay: Php16,
- 00 - Php20,000.00 per month
Benefits: - Health insurance
Schedule:
Experience:
- Administrative Assistant: 1 year (Preferred)
Language:
* English (Required)
