Job Description
In your position of Concierge and Administrative Associate (Front Office Admin), you will perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements.
Present the property and facilities in a positive light to prospective clients
Attend to all client query via email, phone, walk-ins, and social media platforms
Ensure proper maintenance and inspect properties periodically
Manage all aspects of assigned property. Inspect and arrange maintenance to meet standards
Maintain a positive, productive relationship with tenants/clients
Update and maintain office/facility policies and procedures
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, and the likes
Collect receivable accounts and handle operating expenses
Administrative Duties:
Provide general support to visitors. Book travel arrangements
Order office supplies and research new deals and suppliers
Process requests to send and receive deliveries from support teams and clients
Implement COVID-19 procedures in the absence of the company nurse
Other ad hoc administrative duties
Requirements
BS degree in real estate, business admin, or similar
Strong interpersonal communication skills
Persuasive and with pleasing personality
Great customer service orientation is a must; strong written and verbal communication
Up to date with property market status
MS Office and Zoho/CRM familiarity
BenefitsWHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Work Experience
1-3 years
