Position Overview:Philippine Chiropractic Healthcare Specialist seeking a friendly, organized, and professional Receptionist/Front Desk Associate to join our team. As the first point of contact for our patients, you will play a crucial role in creating a welcoming and efficient environment. Your primary responsibilities will include managing the front desk operations, greeting patients, scheduling appointments, and handling administrative tasks.
Greet and Welcome Patients: Warmly greet patients as they arrive at the clinic, ensuring they feel comfortable and valued. Provide assistance with check-in procedures and answer any initial questions.
- Manage Appointments: Schedule, reschedule, and confirm patient appointments using the clinic's scheduling software. Ensure the appointment calendar is accurately maintained and optimized for efficiency.
Handle Phone Calls:
Answer incoming phone calls promptly and courteously. Assist callers with inquiries, provide information about clinic services, and direct calls to the appropriate staff members.Patient Registration:
Assist new patients with registration forms and ensure all necessary information is collected and accurately entered into the system. Verify and update existing patient records as needed.Process Payments: Collect and process payments for services rendered, including co-pays and balances. Provide receipts and maintain accurate financial records.
- Administrative Support: Perform various administrative tasks such as filing, scanning, and organizing patient records. Assist with correspondence, data entry, and other clerical duties as needed.
Maintain Cleanliness:
Ensure the reception area is clean, organized, and presentable at all times. Restock brochures, forms, and other materials as necessary.Coordinate Communication:
Relay messages and information between patients, doctors, and other clinic staff. Ensure effective and timely communication to support clinic operations.Manage Supplies: Monitor and order office supplies as needed. Ensure that front desk materials are adequately stocked and readily available.
College Level or College Graduate: Required.
- Previous Experience: Prior experience in a receptionist or front desk role, preferably in a healthcare setting, is highly desirable.
Customer Service Skills:
Strong interpersonal and communication skills, with a focus on providing excellent customer service.Computer Proficiency:
Familiarity with office software, including word processing, email, and scheduling software.Organizational Skills: Exceptional organizational skills with the ability to multitask and manage time effectively.
- Professional Appearance: Maintain a professional appearance and demeanor.
Attention to Detail:
Strong attention to detail and accuracy in handling patient information and financial transactions.Problem-Solving Skills:
Ability to handle difficult situations with tact and professionalism.Environment:
Front desk/reception area of a busy chiropractic clinic.Hours:
8:am-5:00 PMPhysical Requirements: Ability to sit for extended periods, use a computer.
Interested candidates should submit their resume and a cover letter to [[Confidential Information] with the subject line Receptionist/Front Desk Application -Dr. Benedict Adorable. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Philippine Chiropractic Healthcare Specialist is an equal opportunity employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees.
Feel free to customize this job description to match the specific needs and culture of your clinic.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php17,
- 00 per month
Benefits: - Flexible schedule
Flextime
- Promotion to permanent employee
Schedule:
Day shift
Supplemental Pay: Commission pay
* Yearly bonus
Application Deadline: 07/30/2024
Expected Start Date: 07/17/2024
