Job description- Answer incoming calls for information on dental procedures.
Respond politely using proper telephone etiquette.- Schedule appointments for patients
Make follow-up calls and recalls to patients to confirm them
- Greet walk-in patients and provide them with information on dental procedures and practices.
Handle necessary paperwork such as daily income reports.- Collect payments from patients, fill-in cancellations, and no show
Maintain confidentiality of information.
- Prepare billing statements properly.
Receive, sort, organize and distribute incoming mail.- Recalls former patients for possible follow-up procedures
Perform other tasks related to non-clinical as may be assigned.
- Skills and Qualifications:
- College graduate of Tourism/Hotel and Restaurant Management and/or other related courses.
- Effective communication skills, the ability to maintain good rapport with patients, dentists, and staff.
- Computer literacy as FDOs perform data entry work on an almost daily basis.
- Alert and know how to strategize in decking of patients per room.
- Able to present herself professionally.
Job Types: Full-time, Permanent
Schedule:
Day shift
