Front Desk Associate

One of Drake International Philippines partner, a dental care industry is currently hiring of a Front Desk Associate (Dental Receptionist) to be part of their thriving dental clinic.

• Role and responsibilities:

The Front Desk Associate is responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, inventory and order of dental supplies, and updating the daily and monthly report.

• Reception Management

Manage day-to-day operations of dental clinics. (e.g. open and close dental clinic according to management)

• Maintain the cleanliness of the reception area, treatment and sterilization area.

Check the daily schedules of the patient's appointment

• Maintain and do a liquidation of petty cash

Answer and respond to telephone calls with professionalism.

• Patient Management

Maintain a neat and clean reception area at all times and greet all the patients with courtesy.

• Assist patients to complete all necessary forms and documentations.

Check and update patient information in the system.

• Oversee patient relations and handle patient complaints

Able to check the schedule of the dentist on a daily basis. Confirm and follow up upcoming appointments and recalling patients according to their scheduled date thru calls and text before and the day of their appointment.

• Check patient list to fill in cancellation and no show appointment times

Collect payment from patients at the time of the treatment

• Assist in the treatment room as needed

• Records Management

Ensuring the accuracy of the daily Report, expense Report, monthly closing of accounting and some additional reports based on the assigned tasks per branch (e.g. using freely dental & google drive.

• Gather, update and accurately record the patient's information to the system.

Securing complete charting and patient consent and treatment done must be scanned and uploaded and documented properly.

• Inventory Management

Monitor inventory and order dental supplies as needed.

• Monitor and make sure all dental supplies equipment is working properly.

• Job Requirements:

Graduate of any bachelor's degree

• Cashiering experience is an advantage.

With pleasing personality

• Computer literate

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php13,

• 00 - Php15,000.00 per month
  
  Benefits:
• Paid training

Schedule:

• 8 hour shift

Shift system
Supplemental Pay:

• 13th month salary

Overtime pay

• Performance bonus

Education:

* Bachelor's (Preferred)