Job Description:
- The Fraud Analyst is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and security programs in the company.
The Fraud Analyst will utilize several tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring store's physical security and driving a shrink elimination culture throughout the company.- Other responsibilities include preparing accurate and detailed case reports, documenting internals and recoveries, and preserving evidence.
The Fraud Analyst must report any unsafe or potential liabilities to the District Manager or above.
- The Fraud Analyst must demonstrate integrity at all times, respond to AP and operational concerns of all team members and remain focused on company specific business objectives while supporting key AP and operational responsibilities.
Tasks:
- Drive execution of the Company's internal and external theft and fraud strategy.
Identify and process customers and team members who commit theft and fraud.- Maximize product recoveries. Adhere to all company policies governing investigations.
Review CCTV, exceptions reports and other available Company media to identify team members who may be engaging in dishonest activity on Company property;
- Interview/process individuals who commit theft and fraud.
Monitor criminal prosecutions and represent the Company in a professional manner.- Prepare detailed and accurate case/investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases/investigations.
Teach, coach, and train team members on proper operational processes as well as store safety and security compliance.
Personality/Soft skills required:
- Strong observational abilities, sharp critical thinking skills, and effective communication skills. They must be able to identify suspicious behavior and other actions by patrons that can indicate theft, taking careful note of anything out of the ordinary.
Strong leadership and communication skills, be able to identify thieves in retail stores, write reports, run reports in key areas of interest.- Must have strong English communication skills, be able to identify thieves in retail stores, write reports and run reports to determine key areas of interest. Will also need to get statements from suspects/violators.
Qualifications:- Graduate of Criminal Justice, Accounting or Finance, Business Administration, or Cybersecurity
Advantage if applicant obtain Specialized Courses and Certifications: Certified Fraud Examiner (CFE), Certified Forensic Accountant (CFA), Certified Protection Professional (CPP), Loss Prevention Certification (LPC)
- 1 year experience in relevant field
Job Type: Full-time
Pay: Php30,
- 00 per month
Benefits: - Company events
Health insurance- Opportunities for promotion
Schedule: Monday to Friday
Supplemental Pay:
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Theft and Fraud Strategy: 1 year (Required)
CCTV Review and Investigation: 1 year (Required)- Safety and Compliance: 1 year (Required)
License/Certification:- Fraud Examiner Certification (Preferred)
Forensic Accounting Certification (Preferred)
- Protection Professional Certificate (Preferred)
* Loss Prevention Certification (Preferred)