We at Metacom are continuously looking for candidates for our team!
Job Responsibilities
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers demands to Clients products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
Qualifications
- At least 1 Year of BPO/Customer Service Experience
- HS (Old Curriculum)/ SHS/ College Undergraduate or College graduate
- Good to Above Communication Skills
- Availability to work onsite with flexible schedules
APPLY NOW!
