FM Engineering Ops Manager
Job ID
172792
Posted
27-Jun-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Makati City - National Capital Region - Philippines
Job Description:
The Senior Manager of Engineering Operations will work closely with regional leaders to ensure service delivery metrics are achieved, and meet CBRE, client, and industry standards. They will be responsible for tracking and communicating critical metrics, SLA and KPI delivery for sites within the region. Collaboration with regional leaders to deliver strategic plans aimed at enhancing productivity, efficiency, and quality of operations will be key.
The role further involves delivering a continuous improvement program on account processes to ensure best in class operations. They will participate in project planning, budgeting, and resource allocation as needed and support the preparation of annual operating budgets by providing technical expertise to help evaluate, forecast, and manage operations and maintenance costs for the region and specific locations.
The FM Engineering Ops Sr Manager will work closely with regional leadership to oversee and own the technical aspects for regional assets, including condition assessments, life cycle management, capex replacement program, reliability engineering, etc. They will foster a collaborative environment, maintain strong relationships with stakeholders, and actively participate in problem-solving, troubleshooting, and decision-making processes.
The FM Engineering Ops Sr Manager will act as the primary point of contact for engineering-related inquiries and issues within the region, support the regional alliance director and site leadership.
Key Responsibilities:
Collaborate with regional leaders to meet service delivery metrics adhering to CBRE, client, and industry standards.
Track and report critical metrics, SLA and KPI delivery for regional sites.
Develop strategic plans with regional leaders to boost productivity, efficiency, and quality of operations.
Implement a continuous improvement program to maintain best in class operations.
Participate in project planning, budgeting, and resource allocation.
Assist in preparing annual operating budgets, providing technical insights for managing operations and maintenance costs.
Oversee and manage technical aspects for regional assets including condition assessments, life cycle management, capex replacement program, and reliability engineering.
Foster collaborative environment, maintaining strong stakeholder relationships.
Lead problem-solving, troubleshooting, and decision-making processes.
Serve as the primary contact for engineering-related inquiries within the region.
Support regional alliance director and site leaders to achieve financial objectives.
Align with CBRE global and other regional teams for consistency and standardization.
Collaborate with clients and third-party representatives for regional objective delivery.
Lead regional efforts on CMMS and asset management optimization.
Resolve operations and maintenance issues at site and regional levels.
Incorporate CBRE and customer engineering, maintenance standards into the facility maintenance program.
Analyze engineering-related performance metrics (KPIs).
Drive continuous improvement and innovation, supporting peer reviews, site assessments, and technical competence evaluations.
Collaborate with clients on reconfiguration, changes, and operational requirements.
Exhibit CBRE RISE values, influencing parties of shared interests to reach an agreement.
Candidates should possess excellent leadership and communication skills, strong understanding of engineering operations, reliability principles, and the ability to work collaboratively with various stakeholders.
Prior experience in FM Engineering Operations Management is highly desired.
Bachelor's degree in engineering discipline preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
