ZigZag Global builds powerful partnerships that multiply impact in every aspect of life - clients, stakeholders, employees, and the community. We source, onboard, and support exceptional talents to partner with exceptional businesses. ZigZag Global partnerships are powered by performance, integrity, and agility that exponentially decrease input and increase output. The result is more opportunities for you to focus on - more impact on your business and life. We're honored to be working with 40+ partners across the globe, supporting businesses in Australia, New Zealand, United States, United Kingdom, Singapore, China, and Japan.
The Role
Zigzag is looking for a Finance Coordinator to join our team!
Role Outline
The role objective is to ensure our Finance and Delivery Departments are supported in executing the activities required to administrate client payments, expenses, sales forecasting, scheduling/resourcing, quoting, ensure high client project satisfaction and manage the day to day operational administration tasks.
Commitment to We
- Assists Creative with basic tasks and requests such as: process of payments on invoices, assisting with the set up the payment for subscriptions and applying changes in creative schedules
- Understands role and responsibilities, completes 15fives, provide feedback to improve systems or processes, raise employment related issues or concerns, actively participate in continuous improvement processes
- Assists Partnerships team with basic tasks such as providing proposal requirements such as insurance, certificates, or any paperwork available in SharePoint, extracting of data from Accelo when necessary, setting up of opportunities WON following the process st, preparation of basic quotes (roles, rates and dates provided), sales forecasting, scheduling and resource allocation
- Ensuring the delivery team is updated when a new project is set up. Assisting the team for the expenses needed to pay and making sure it will be charged to projects when invoicing. Completing timesheets in a timely manner and confirming the team's schedule is accurate when delivery team require
- Asks questions and demonstrates understanding when a request came in, assisting the team with finance systems mostly timesheet.
Growing The Business Responsibilities
- Assists new starters the Log in set up and basic steps on how to navigate the system
- Identifies clients who are paid in full and purchase a gifts based on the approved range. Follow up invoices that are due to be paid. Sends client email reminders along with statement and tracks assigned accounts to identify outstanding debts and reports to Manager.
Finance Capabilities
- Assists in creating reports regarding the status of every course. Assists in Learner preparation by scheduling and providing administrative support to the team
- Coordinates with talent and records across finance systems any updates on financial compensations to apply in corresponding pay (New starter, increase, deductions etc.) Understands basic criteria of what to pay to Staff. Able to finish the payroll by uploading the file, bank transfers and requests on authorisation
- Provides support necessary to pay the obligations of the team including the projects we manage. Practices effective monitoring to ensure payments are made to vendors in a timely manner. Identifies the purpose of the transaction and raises a concern if AMEX needs funding
- Prepares client reports based on Accelo data and timesheet for sales invoice. Assists the team and taskforce with timesheet clean up, relocating of entries, adding entries etc. Able to schedule the Director's calendar upon request
- Completes confidential deeds, forms and/or agreement for the team as a new Supplier to our clients. Assists the team with DocuSign upon request
- Ensures the data in Accelo is always accurate with the following:
- Reflecting of leaves/holidays
- Set up for new starters and offboarding
- Status of contacts and projects
- Making sure all billable expenses are recorded in corresponding project
- Project due dates are up to date
- Updates the schedule in Accelo internally or billable and creates new project. Arrange travel for the team updates global contact's outlook
- Able to match the auto-prompt in Xero
- Updates the file based on advice sent through finance inbox. Reflects the file into Accelo scheduling and able to add when a new project is converted.
- These applies to:
- Billable Report
- Billing Report
- Finance Calendar
- Commercial IT Report
- Exports data required for the report and imports the data into the template of the report while fixing basic formula errors.
Ideal Profile
Daily Habits for Success
- Strives for positivity and takes a high-energy approach to all interactions and relationships, relishes a new challenge, and knows when and how to seek support if faced by challenges
- Strives for quality and takes an approach to excellence in project delivery and business growth opportunities. Seeks out feedback from clients and works on continuous improvement
- Earn a reputation of being meticulous, being one-step-ahead of the client and adding value to everything you set your mind to. This is about being dependable, an excellent Project Manager, thinking creatively and using technology to make magic happen
- Plays a key role in delivering as part of a team, providing guidance to delivery ops and Coordinators and managing communications upstream
- Actively works with seniors to adopt best practice approaches including the use of our blueprints. Works with delivery ops to interpret briefs provided by team and facilitate the development of high-quality outcome
- Prioritises own workload, keeps calm in high pressure situations and provides clear communication about steps that need to be implemented to manage the pressure working closely within team
- Understands the concept of plant a tree, builds knowledge about opportunities on other projects and develops, seeks approval and implements project legacy plans.
Required Skills/Qualifications
- Strong organisational skills
- Keen attention to detail
- An expert in using Microsoft office suite
- With a background in Xero
- Excellent oral and written skills
- Extremely pro-active, a can-do attitude
- Enjoy working in a fast-paced environment
- Ability to manage multiple project deliverables
- Strong people skills - you will be dealing with all members of the team on a day to day basis so the ability to build strong connection is necessary
What's on Offer
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
- Leadership Role
- Xero
- E2E Process
- Project deliverables