Final Documents Administrator

Navigate the Mortgage Maze and Guide Clients Home with Precision and Care

A strong foundation builds lasting homes, and in retail mortgage lending, every detail counts. As a Final Documents Administrator, you'll be responsible for ensuring the accuracy and timely delivery of crucial mortgage documents, creating the foundation for successful homeownership. You will manage trailing documents, track their processing in the system, and follow up with stakeholders to resolve any issues. This role allows you to grow professionally while contributing to an industry that helps families realize their dreams of owning a home. It's the perfect opportunity to step into a role that offers more than just career advancement-it offers the chance to build your future without sacrificing the balance you seek in your personal life. Take the leap into a role where harmony and achievement go hand in hand.

• Receive incoming trailing documents from various mail sources, prepare them for imaging, scan them into the LOS system, and identify the investor on the loan for proper routing of the trailing document to the investor.
  
• Perform data entry in the LOS system, mark the document as received, and enter the date it was shipped to the investor of record.
  
• Pull reports from the LOS system to identify aged trailing documents currently outstanding with investors.
  
• Follow up with settlement companies and attorneys offices to obtain aged or missing documents needed for delivery to investors.
  
• Obtain certified true copies of the mortgage or deed of trust from county recorder offices and/or final title policy copies from settlement agents or attorneys offices when documents are lost or aged.
  
• Collaborate with investors, internal departments, and settlement or attorney offices to resolve defects found in the mortgage or deed of trust or the final title policy, including re-recording if necessary.
  

Requirements

Keys to Unlocking Your Full Potential: What You Need to Succeed

• High school diploma or equivalent.
  
• Excellent verbal and written communication skills.
  
• Strong customer service skills.
  
• Proficiency in Microsoft Word and Excel.
  
• Detail-oriented with strong organizational skills.
  
• Ability to stand for long periods and lift up to 25 lbs.
  

Benefits

A Package That Puts You First: Perks to Fuel Your Success

• Day 1 HMO coverage.
  
• Prime office location in Makati City.
  
• Competitive compensation package.
  
• Unlimited opportunities for employee referral incentives across the organization
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Our Client's Commitment to Excellence and Personalized Mortgage Solutions

Our client is a trusted name in the retail mortgage lending industry, known for providing personalized and innovative mortgage solutions tailored to meet individual needs. They offer a wide range of products, from conventional loans to government-backed programs for veterans and rural homebuyers. Dedicated to delivering exceptional customer service, they guide homebuyers through every stage of the process, ensuring a smooth experience from application to closing. As one of the fastest-growing lenders in the U.S., our client is committed to making the dream of homeownership a reality for all.

Welcome to Emapta Philippines!

Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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