- Attends the scheduled briefing and orientation.
- Performs terminal checking prior to dispatch.
- Handles delivery and installation of terminals/printers, and consumables with the prescribed cut off.
- Executes on-site inspection, repairs and complex troubleshooting, pull-out and maintenance of terminals.
- Provides on-call services during weekends and holidays.
- Prepares documentation for services performed.
- Assists merchants for 1st level troubleshooting.
- Ensures that all Engineering Services Reports (ESRs) are duly accomplished with all the required information.
- Exerts best effort that the quality objectives are met; implements and/or carries out quality improvement activities and functions as Field Technician as maybe formally and officially defined by the immediate superior or by the executive management.
Job Type: Full-time
Schedule:
* Day shift
Application Question(s):
- Candidates must be graduate of BS Information Technology, BS Mechanical Engineering, Computer Science or any related course.
- Technical Vocational graduate/ any Technical-related college degree undergraduate
- Computer literate and knowledgeable in basic Windows Applications.
- Willing to do Field work.
- In terms of Religion, ensure that the candidates do not have mandatory masses to attend that will interfere with their job responsibilities.
- Has experience or a background in providing good customer service.
- Possess a pleasant personality
- Flexibility to work on-call or during non standards hours.
- Ability to work independently and as a part of a team.
- Physically healthy; can lift and carry heavy equipment.
