Handles delivery and installation of terminals/printers, and consumables with the prescribed cut-off.
Executes on-site inspection, repairs, and complex troubleshooting, pull-out, and maintenance of terminals.
Provides on-call services during weekends and holidays.
Prepares documentation for services performed.
Assists merchants for 1st level troubleshooting.
Ensures that all Engineering Service Reports (ESRs) are duly accomplished with all the required information.
Exerts best effort that the Quality Objectives are met; implements and/or carries out quality improvement activities and functions as Field Technician as may be formally and officially defined by the immediate superior or by the executive management.
We need Field Technicians to join our team. Please see the requirements below.
Requirements
Must have at least a two-year technical course diploma.
Computer literate in Windows-based applications.
Has motorcycle and driver's license.
Willing to do fieldwork.
At least two years experience in computer-related functions.
